Shipping and Returns Policy

We’re here to assist you in any way we can. Whether you have questions about our products, need personalized recommendations, or want to connect with our team, don’t hesitate to reach out.

Shipping Policy

Order Processing

  • Orders are typically processed within 1-2 business days.

  • You will receive a notification once your order has been shipped.

Shipping Methods & Costs

  • We offer several shipping options, including standard and expedited shipping.

  • Shipping costs are calculated based on the weight of your order and the selected shipping method, and can be viewed at checkout.

Delivery Times

  • Standard Shipping: Usually takes 5-7 business days.

  • Expedited Shipping: Typically arrives within 2-3 business days.

Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email. Use this number to track your package until it reaches your doorstep.

International Shipping

  • We offer international shipping to select countries. Delivery times and shipping costs will vary based on the destination.

Returns Policy

Return Eligibility

  • Items can be returned within 30 days of delivery.

  • Products must be unused, in original condition, and in the original packaging.

Non-Returnable Items

  • Some items, such as perishable goods, personalized products, and clearance items, are not eligible for returns.

Return Process

  • To initiate a return, contact our customer service team with your order number and the reason for the return.

  • We will provide you with a return authorization and instructions on how to send your items back.

Refunds

  • After receiving and inspecting your return, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5-7 business days and credited back to your original payment method.

Exchanges

  • If you need to exchange an item for a different size or color, please contact our customer service team. We will assist you with the exchange process.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund.

Customer Support

  • For any questions or additional assistance, please reach out to our customer service team. We’re here to help!